Appointment Policies and Pre-Visit Instructions

acne facial brooklyn

Policies, forms and pre-visit instructions

*This is a women-only studio.  There are no services for men at any time.

COVID policies In Studio: click here for policies

Lateness, Cancellation, Service Changes and Rescheduling Policy

The time you book is reserved just for you. 

By giving inadequate notice or no notice at all, you prevent someone else from being able to schedule that time.  Accommodating late clients is often impossible without disrupting every other client's time, and I want this experience to remain a relaxing environment for you and all clients.

If you are more than 10 minutes late, please keep in mind that I'll need to -

a.  shorten the service or class so we finish on time, and you will be responsible for full payment of the service(s) booked.

b.  or reschedule your reserved time and charge a cancellation fee equal to 50% of the amount of the services booked. 

If you wish to change, cancel or reschedule your reserved service or class, please provide at least 48 hours notice to avoid being charged a fee equal to 50% of the amount of  the services/classes booked.  No-shows will be charged the full amount of the services/classes booked.  

Mandatory Client Forms & Pre-Visit Instructions

Please complete your forms at least 24 hours before your service or class so we have the maximum amount of time for your service of class rather than paperwork.  

New Facial Client?  Complete the New Client Form.

Returning Facial Client?  Complete the Returning Client Form even if it was a recent visit.

Online Face Yoga+Massage Client?  Complete this form

Your information is confidential, and will be submitted securely when you click the "Submit" button at the bottom of the form.  Successful submissions show a Thank You page.


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Before Your Facial or Massage Service
Avoid all forms of exfoliation, including hair removal, on the area to be treated for 7 days before your appointment.  Retin A, retinols, Vitamin A and C serums, topical antibiotics, benzoyl peroxide, laser treatments, are all considered exfoliating.  Length of time will depend on the protocol you are using.  Return email me if you have questions about preparing for your service.
Avoid getting Botox or fillers at least for 1 week before most services; for Buccal wait 4 weeks.  
Payment Forms
I am able to accept debit and credit cards, Apple Pay and Google Pay with contactless payment (bring your phone for this) and cash for your convenience.  If you have a Calm Beauty gift certificate, please bring it with you; the certificate needs to be presented if you plan to use it as payment.  


Facials and massages are at 332 Senator St., Ground Floor, Brooklyn, NY between 3rd/4th Aves. and 67/68th St. 

Parking is street-only and difficult, so plan accordingly.  There are 2 hour meters on 3rd and 4th Avenues.  Alternate side parking is Monday and Tuesday between 8:30am and 10am.  

Arrivals:  Ring the bell on the Ground Floor.  Please do not arrive more than 10 minutes before your appointment to prevent a long wait outside.  I do not have a receptionist.  If you happen to arrive early, use the Check-In Feature on the Vagaro app (scheduling app) and if I can let you in I will.   This is a women-only studio, there are no services for men.

Your Service
We’ll begin with the consultation so we can discuss your goals both for the session and long term goals.  Please come in without makeup and jewelry.
My pricing is listed on my website and scheduler.  All prices listed are starting points and may shift based on the plan we create for the day.  
I'm looking forward to working with you!