Refund policy

Workshop Policies:

- Class space is limited. Registration and pre-payment are required to secure your spot. Registration is not transferable; do not register for another person.

- Cancellations, Changes and Rescheduling: We require a minimum of 3 days notice if you wish to change, cancel or reschedule your reserved class. Contact must be via email at help@calmbeautybrooklyn.com Failure to provide the required notice via email will result in a forfeiture of the payment.

- Refunds: There are no refunds unless cancellation, change or rescheduling requests are submitted by email at least 3 days before the workshop is scheduled to begin.

- Proprietary material: The courses are the property of Calm Massage & Skincare LLC (dba Calm Beauty Brooklyn) and are not to be sold or otherwise shared with other people, or on any internet sites including, but not limited to social media, You Tube, etc., without the express written consent of Calm Massage & Skincare LLC.

Refunds, store credit, refusal of shipment:

Skin care products may be returned unopened, sealed and in re-sellable condition within 30 days of receipt of shipment. No refunds are available for opened or used skin care products. Skin care devices, Gift certificates and services rendered are not eligible for refund, store credit or exchanges. There are no refunds for service packages.

Refused Packages are subject to a $15 Non-Delivery Fee. This fee will be charged to the payment form selected at checkout and will be subtracted from any refund or store credit.

If wish to return your skin care product, contact us at help@calmbeautybrooklyn.com or 917-596-9535 and we will give you the option to either return the item for a refund or return the item for store credit. Calm Beauty Brooklyn offers FREE RETURN SHIPPING for customers returning for a store credit.

To ship back items requesting refund: Refunds will only be issued upon receipt and inspection of the items(s) to determine if the item is in sealed, unopened and in re-sellable condition. Pack the item(s) securely and include the Return Authorization Number. If the order is valued at $75 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service. For items below $75, we suggest USPS delivery confirmation service.

To ship back items for store credit: Once we issue a Return Authorization Number, we'll send you a FREE Return Shipping Label. Pack the items(s) securely, include the Return Authorization Number, and attach the Shipping Label we sent you.

Ship your return to:

Calm Beauty Brooklyn

Attn: Returns

332 Senator St.

Brooklyn, NY 11220 USA

Credit card refunds are processed within 5 days of the item being received at our offices and certified as sealed, unopened and re-sellable.  We reserve the right to refuse or deny any return requests or refunds at any time based on policy or program abuse.